Terms & Conditions and Privacy Policy

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Effective Date: 1/01/2025

Welcome to wakeandlake.us, operated by Wake and Lake LLC (“Wake and Lake,” “we,” “us,” or “our”). By accessing this website or using our services, you agree to the following Terms and Conditions and our Privacy Policy. If you do not agree, please do not use this site or our services.

1. Services

Wake and Lake provides recreational water sports experiences including wakeboarding, wakesurfing, tubing, and lake tours (collectively, the “Services”). All bookings are subject to availability, safety protocols, and weather conditions.

2. Booking and Payments

  • Bookings must be made via our official website or authorized representatives.

  • Payment may be required in full or as a deposit at the time of booking.

  • Accepted payment methods include credit/debit cards and secure online processors.

  • Prices and availability are subject to change without notice.

3. Cancellations and Refunds

  • Cancellations made more than 48 hours in advance may be eligible for a full or partial refund.

  • No-shows or cancellations within 48 hours may result in forfeited payments.

  • We may cancel or reschedule Services due to weather, mechanical issues, or other safety concerns. A full refund or credit will be provided in such cases.

4. Assumption of Risk

Participation in water sports carries inherent risks including injury, drowning, equipment failure, and unpredictable environmental conditions. By using our Services, you voluntarily assume all such risks.

All participants must sign a liability waiver before participating.

5. Safety and Conduct

  • Participants must follow the instructions of Wake and Lake staff at all times.

  • We reserve the right to deny or terminate service without refund for any participant displaying unsafe, disruptive, or intoxicated behavior.

6. Equipment Use

  • All equipment provided by Wake and Lake remains our property.

  • Participants are responsible for returning equipment in good condition and may be charged for damage caused by negligence or misuse.

7. Intellectual Property

All content on this Site—including logos, text, graphics, photos, and videos—is the property of Wake and Lake or its content suppliers. It may not be copied, republished, or reused without written consent.

8. Limitation of Liability

To the fullest extent permitted by law, Wake and Lake is not liable for any direct, indirect, incidental, or consequential damages resulting from use of our Services or this Site.

9. Privacy Policy

We are committed to protecting your privacy. This section explains how we collect and use your personal information.

A. Information We Collect

We may collect:

  • Contact information (name, email, phone)

  • Booking/payment details

  • Communications via forms or emails

  • Technical data (browser type, IP address, cookies)

B. How We Use Your Information

We use your information to:

  • Process bookings and payments

  • Communicate with you

  • Send confirmations and promotional updates (if opted in)

  • Improve our services and website

C. Sharing Information

We do not sell your data. We may share it with:

  • Payment processors (e.g., Stripe, Square)

  • Email or communication tools (e.g., Mailchimp, HubSpot)

  • Website hosting and analytics providers

All partners are required to maintain confidentiality and data security.

D. Data Security

We use appropriate technical and organizational safeguards to protect your information, but cannot guarantee absolute security.

E. Your Rights and Choices

You may:

  • Opt out of marketing emails at any time

  • Request access to, correction, or deletion of your data

  • Disable cookies via browser settings

F. Children’s Privacy

We do not knowingly collect data from anyone under 13. If such data is submitted, it will be deleted.

10. Changes to These Terms

We may update these Terms and this Privacy Policy at any time. The most current version will always be posted on this page with the updated date. Continued use of the Site implies acceptance of any changes.

11. Governing Law

These Terms are governed by the laws of the State of [Insert State], without regard to conflict of law principles.

12. Contact Us

If you have any questions about these Terms or our Privacy Policy, please contact us:

Wake and Lake LLC

(415) 888-9771

wakeandlakeus@gmail.com